LUMINA PRIVACY POLICY

Last Updated:03/03/26

I. Introduction

Lumina (“Lumina”, “Company”, “we”, “our”, or “us”) understands that your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Notice applies to information collected when you access our website, membership platform, mobile-responsive site, or any associated digital services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Notice and agree to the practices described herein.

We reserve the right to update this Privacy Notice from time to time. Continued use of the Platform after updates constitutes acceptance of those changes.

II. Who This Privacy Notice Applies To

This Privacy Notice applies to information we collect:

• On our website or digital platform

• Through account registration

• In communications between you and Lumina

• Through email subscripti/ons and marketing

This Privacy Notice does not apply to third-party platforms, websites, or services that may be linked from our Platform.

III. Age Requirements

Lumina is intended for users aged 18 years or older.

We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided personal information, we will take reasonable steps to delete it.

IV. Information We Collect

We may collect the following categories of information:

1. Personal Information

Information that identifies you, including:

• Full name

• Email address

• Account login credentials

• Billing information (if paid services are introduced)

• Information submitted through forms, surveys, or feedback

• Communication history with our support team

2. Usage & Technical Information

Information collected automatically when you use the Platform, including:

• IP address

• Device type

• Browser type

• Pages visited

• Content accessed (e.g., specific meditations or activations)

• Session duration

• General geographic region

3. Voluntary Submissions

If you submit reflections, feedback, testimonials, or other materials, we may collect that information.

You may choose not to provide certain information; however, this may limit access to features.

V. Automatically Collected Information

When you use the Platform, we may automatically collect and store certain information through server logs and analytics tools.

This data helps us:

• Improve user experience

• Understand how content is used

• Optimise performance

• Maintain platform security

We may use aggregated and anonymised data for internal analysis and business purposes.

VI. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember login sessions

• Improve navigation

• Analyse engagement

• Customise user experience

You can manage cookie preferences through your browser settings. Disabling cookies may impact functionality.

VII. Do Not Track

Because there is no consistent industry standard for “Do Not Track” signals, we do not currently respond to DNT browser signals.

VIII. How We Use Your Information

We may use your information to:

• Create and manage your account

• Provide access to meditations, affirmations, and activations

• Deliver email communications and newsletters

• Introduce new features or offerings

• Provide customer support

• Improve the Platform and user experience

• Protect against fraud, misuse, or security threats

• Comply with legal obligations

You may opt out of marketing communications at any time using the unsubscribe link in emails.

IX. Disclosure of Information

We do not sell your personal information.

We may share information:

• With service providers who support our operations (e.g., hosting providers, authentication services, email platforms, analytics providers)

• With professional advisers (lawyers, accountants) when necessary

• In connection with a business transfer, merger, or restructuring

• When required by law, court order, or regulatory authority

• To protect our rights, users, or the public

We may also share aggregated, anonymised data that does not identify individuals.

X. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal information.

However, no online transmission is completely secure. You acknowledge that any transmission of information is at your own risk.

You are responsible for maintaining the confidentiality of your login credentials.

XI. Links to Third-Party Sites

The Platform may include links to third-party websites or services. We are not responsible for the privacy practices of those external platforms.

We encourage you to review their privacy policies separately.

XII. Social Media

Lumina may maintain social media accounts. If you interact with us on social platforms, any information you provide may be processed in accordance with this Privacy Notice, in addition to the policies of the relevant platform.

XIII. International Transfers

Lumina operates from Australia but may use service providers in other jurisdictions.

By using the Platform, you consent to the transfer, processing, and storage of your information in Australia and other countries where our providers operate.

We take reasonable steps to ensure appropriate safeguards are in place for international data transfers.

XIV. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent to marketing communications

• Object to certain data processing activities

To exercise these rights, contact us at:

team@tobelumina.co

Australian users may also lodge complaints with the Office of the Australian Information Commissioner (OAIC).

Users in the EU, EEA, or UK may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge complaints with a supervisory authority.

XV. Data Retention

We retain personal information only as long as necessary to:

• Provide Services

• Fulfil contractual obligations

• Comply with legal requirements

• Resolve disputes

You may request account deletion at any time.

XVI. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Changes will be posted with an updated “Last Updated” date.

Continued use of the Platform after updates constitutes acceptance of those changes.

XVII. Contact Information

If you have questions about this Privacy Notice or how your data is handled, please contact:

team@tobelumina.co